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Family Medicine - Texas Tech Physicians

Primary CareMidland, TX

★★★★☆3.7/529 reviews across 1 platforms

Ratings by platform

  • Birdeye: 3.7 out of 5 stars (based on 29 reviews) (29 reviews (aggregated))

What patients say

Patients praise

  • Praise for individual doctors and clinical providers
  • Reports of kind, understanding, and helpful staff members in some instances
  • Appreciation for comprehensive, patient-centered care when appointments are successfully obtained
  • Some patients report being well-cared for and satisfied with clinical outcomes

Common complaints

  • Difficulty reaching office staff via phone
  • Long hold times and unresponsiveness
  • Issues with appointment scheduling and availability (particularly for sick visits)
  • Reports of rude or unhelpful administrative/nursing staff
  • Inconsistent communication regarding medical care, prescriptions, or test results

In patients' words

"Very nice people great taking caring like a family."

Birdeye User Review

"They NEVER answer the phone. If you have any questions or need to schedule or reschedule you need to go up to the clinic to be able to talk to anyone. Very very annoying!"

LocalityBiz User Review

"If I could give this office a lower rating I would. The desk staff is rude."

Yelp User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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