Middletown Primary Care
Family Medicine • Middletown, RI
Ratings by platform
- Birdeye (ProHealth/Middlesex Family Physicians): 2.5/5 (24)
- Birdeye (Middletown Medical PC): 2.3/5 (6)
What patients say
Patients praise
- Professional and caring clinical staff (doctors, nurses, APRNs)
- High quality of individual patient care when seen
- Some patients report feeling heard and well-educated about their condition
Common complaints
- Difficulties with phone communication and receptionist responsiveness
- Long wait times for appointments and while at the office
- Challenges receiving timely follow-up on test results
- Concerns about office policies and scheduling flexibility
In patients' words
"The doctors and nurses are super nice! The level of care is great! However, horrible communication. Don't bother trying to call and speak to a receptionist. You'll be waiting for at least 30 minutes or more."
— LocalityBiz (Middlesex Health Family Medicine)"Middletown Medical is just another money mill with no compassion for its patients. If you are so busy that you cannot return a phone call to a patient..."
— Birdeye (Middletown Medical PC)More clinics in Middletown
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