Fox Valley Pulmonary Medicine | Appleton & Neenah, WI | Sleep ...
Pulmonary Medicine • Middleton, WI
Ratings by platform
- rater8: 4.81/5.00 (~2.4K ratings (on rater8))
- WebMD/MapQuest: Not explicitly provided (low user ratings in listed examples) (6 ratings (on WebMD/MapQuest))
What patients say
Patients praise
- Attentive and kind providers who listen to patients
- Thorough medical explanations and clear communication
- Professional and knowledgeable clinical staff
- Effective treatment for conditions like COPD and sleep disorders
Common complaints
- Poor customer service
- Lack of scheduling flexibility
- Rude interactions with front desk staff
- Frustration with administrative processes like insurance authorizations and faxing orders
- Rigid policies regarding late arrivals
In patients' words
"Please do NOT use. Very poor customer service, in my opinion. Other providers have better customer service. Please see other reviews."
— WebMD user review"She is very through and kind !!! I love seeing her!"
— rater8 verified patient review"Horrible customer service. Doctor is a nice guy. He assured me if I needed them to fax orders somewhere else to simply call in. So, I call in and get put on a 15-minute hold."
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