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Primary Care Physicians & Services - UW Health

Primary CareMiddleton, WI

★★★☆☆3.0/5218 reviews across 2 platforms

Ratings by platform

  • Birdeye (Google) for UW Health Care Direct: 2.8/5 (200 reviews) (200 reviews)
  • Birdeye (Google) for UW Health 2275 Deming Way Clinic Pediatric Diabetes Clinic: 4.9/5 (18 reviews) (18 reviews)

What patients say

Patients praise

  • Reports of clear communication and responsive staff/providers
  • Overall positive experiences with primary care internal medicine clinic staff and PCP/PA bedside manner
  • Comfort/coordination support from care direct for recovery

Common complaints

  • Low overall rating and complaints about being understaffed/unresponsive for Care Direct
  • Reports of long wait times and poor patient care in UW Health reviews (not Middleton-specific)
  • Appointment scheduling challenges / limited availability for new primary care patients

In patients' words

"“Understaffed. unresponsive to calls. Unprofessional.”"

Birdeye review snippet for UW Health Care Direct

"“My experiences at this clinic have always been very positive… The Medical Assistants and Nurses have always been personable and professional.”"

Localitybiz page for UW Health 1102 S Park St Internal Medicine Clinic

"“Unable to speak to anyone that can help me out… transferred to another person.”"

PissedConsumer UW Health reviews (general UW Health, includes wait/communication complaints)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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