ARH Women's and Family Health Center - Middlesboro - KY - Clinic
Women's Health • Middlesboro, KY
Ratings by platform
- Healthgrades and internal ARH provider portal: 4.2/5 stars based on 5 reviews for specific providers at the location (Healthgrades); 4.9/5 based on survey data for specific providers (ARH provider site) (Various; specific provider profiles show 5 to 53+ reviews depending on the source platform)
What patients say
Patients praise
- Many patients praise specific providers (such as Rebecca Akers) for their expertise, kindness, and professionalism
- Positive feedback regarding the ability to quickly schedule procedures
- Some patients report high levels of satisfaction with their care experience
Common complaints
- Reports of misdiagnosis and medical errors in the associated hospital system
- Complaints regarding administrative run-around and prescription refill delays
- Issues with professional conduct and communication by staff
- Specific negative feedback regarding wait times and lack of patient-centered care for certain providers
In patients' words
"Rebecca has been great about providing for my women's health needs. She and her office have gone out of their way to quickly schedule any procedure I've needed, and I appreciate them immensely!"
— Healthgrades review for Rebecca Akers, APRN"I could not recommend Rebecca Akers. She misquotes me consistently on reports and makes other bald statements which only seem to serve to denigrate me. She makes numerous assumptions that would naturally go beyond her education."
— Healthgrades review for Rebecca Akers, APRN"Just recently I couldn't make it to an appointment and needed a prescription refilled. It's now been 3 days without my medication. They give you the run around..."
— Birdeye review for Middlesboro ARH HospitalMore clinics in Middlesboro
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Patients praise: Some providers recognized for being patient, kind, and professional · Patients appreciated successful diagnosis and treatment plans resulting in improved health outcomes.
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Patients praise: prompt attention and minimal wait times · knowledgeable and concerned medical staff.
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