Kentucky Friendly Care Center, Inc - Middlesboro, KY - CareListings
Rural Health Clinic • Middlesboro, KY
Ratings by platform
- Birdeye: 4.1/5 (14)
What patients say
Patients praise
- Appreciation for specific doctors (e.g., Shelly Butler, Radwa Omar)
- Friendly staff in-person
- Efficient visit times for some patients
- Quality medical care and understanding of patient needs
Common complaints
- Difficulties with prescription refill processes
- Poor responsiveness from the call center
- Long hold times
In patients' words
"The staff is friendly enough but for some reason can’t send in prescription refills properly. I saw them of the 8th of June and a month later still haven’t got all my refills called in..."
— Birdeye / LocalityBiz reviews"Dr.Shelly Butler is amazing, and so caring. She makes you feel so comfortable, and so easy to talk to, and she really listens."
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