Middlesboro, KY | Urgent Care - Fast Pace Health
Behavioral Health • Middlesboro, KY
Ratings by platform
- Birdeye: 4.7/5 stars (1,086 reviews)
- Facebook: 92% recommend (57 reviews)
- PissedConsumer (Company-wide): 1.4/5 stars (9 reviews (general company-wide))
What patients say
Patients praise
- Generally friendly, compassionate, and knowledgeable staff
- Efficient check-in processes and minimal wait times for many patients
- Clean, organized, and welcoming facility environment
- Convenient alternative to emergency rooms for non-life-threatening conditions with transparent pricing
Common complaints
- Occasional long wait times during peak hours
- Administrative and billing issues, including insurance filing and follow-up complications
- Reports of inconsistency regarding walk-in availability and appointment management
- Some patient experiences cite poor communication or perceived provider negligence
In patients' words
"Everyone was helpful and answered all of my questions. Love online appointment and check in. Appreciate the option..."
— Fast Pace Health website testimonial"3-hour wait to see a provider... Appointment canceled due to insurance; provider only there for 2 weeks... I walked out of the office and will never return."
— PissedConsumer user review (Company-wide)
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