
Pediatric Primary Care, UVM Health - Porter Medical Center
Pediatrics • Middlebury, VT
Ratings by platform
- UVM Health Official Provider Page (Monica Benjamin, NP): 51 ratings (provider specific, highly positive) (51)
- Birdeye (Hospital-wide): Mixed/varied reviews (54 reviews)
- MedicalRecords.com (Hospital-wide): 2.7/5 (N/A)
What patients say
Patients praise
- strong praise for specific pediatric care providers, particularly for being knowledgeable, kind, and excellent listeners
- reports of thorough and high-quality care, especially during hospital stays
- staff described as compassionate, respectful, and family-oriented in many instances
- efficient care reported by some patients in urgent situations
Common complaints
- reports of rude or rushed staff in certain departments
- concerns regarding billing practices and insurance handling
- complaints about wait times in emergency services
- some experiences of lack of bedside manner in emergency contexts
In patients' words
"Monica is exceptional- knowledgeable, kind, easy to talk to. She is thorough in her explanation of diagnosis and treatment... I feel validated and informed."
— UVM Health Official Provider Page"My experiences with this facility has been great. I feel as if the staff members here actually care about their patients. They are friendly and accommodating."
— Birdeye (Review)"I took my one-year-old here and the doctors have little to no bedside manners... The rest of the PCT staff is also inconsiderate."
— MedicalRecords.com (Review)More clinics in Middlebury
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