Women's Services - CHI - Community Health of South Florida
Women's Health • Miami, FL
Ratings by platform
- WebMD: 4.5/5 (Dr. Susan Chi) (37 ratings)
- Beaming Health: 3.5/5 to 4/5 (West Kendall Health Center) (N/A)
What patients say
Patients praise
- Compassionate and attentive care from specific providers and staff
- Convenient locations and accessible healthcare services
- Positive experiences with prenatal and complex care support
- Highly valued by patients seeking affordable, sliding-scale, or Medicaid-supported care
Common complaints
- Inconsistent staff professionalism and responsiveness
- Long wait times and scheduling delays
- Complaints regarding the billing department's efficiency and customer service
- Isolated reports of negative patient-provider experiences in specific departments
In patients' words
"I am grateful to have quality doctors that care and facilities that are clean... I had better care at CHI than I did at the hospital."
— Patient testimonial via CHI News"Dr. Chi is amazing, compassionate and kind. I've been a patient for the past 15 years. However, please be careful of their billing department - they are awful, condescending and inefficient."
— WebMD user review for Dr. Susan Chi"...the gynecologist is the worst I've ever experienced... But if at all possible, MAKE IT YOUR LAST CHOICE, your LAST RESORT."
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