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The Miami Transplant Institute: Miami Transplant Innovation

Transplant ServicesMiami, FL

★★★☆☆3.4/5191 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.4/5 (100)
  • Chamber of Commerce: 3.5/5 (91)

What patients say

Patients praise

  • Successful life-saving transplant surgeries and positive clinical outcomes
  • Professional, skilled, and dedicated medical and surgical teams in specific departments
  • Access to complex transplant procedures and innovation that other centers may not offer

Common complaints

  • Poor communication and unresponsive staff, particularly nurse coordinators
  • Difficulties in scheduling and rescheduling appointments due to inadequate communication
  • Concerns regarding lack of follow-up care and neglected health status post-transplant
  • Negative experiences with social workers or administrative processes leading to removal from transplant lists

In patients' words

"The nurse coordinator function is clearly broken with no effective communication with post transplant patients. I still have not received any results from my tacrolimus/ everilimus retest 10 days ago despite calling at least 5 times in the last 5 days."

a-better-place.com

"At my two-week follow-up appointment, I was shocked to learn that I am in the early stages of kidney failure. This news has devastated me and left me feeling that my health as a donor was neglected by MTI."

Birdeye

"The entire Jackson Health System team, including the Miami Transplant Institute personnel and all Jackson Memorial staff were, and continue to be, incredible. They are professional, detail oriented, technically proficient, and extremely knowledgeable."

Jackson Health System Patient Story

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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