Nicklaus Children's Hospital: Pediatric Hospital in Miami, Florida
Pediatrics • Miami, FL
Ratings by platform
- Birdeye: 3.7 out of 5 (3,819 reviews)
- Hospitalstats.org (patient ratings): Overall Patient Rating: POOR (Not stated)
What patients say
Patients praise
- Some reviewers report positive experiences with staff friendliness/efficiency and clinicians (doctor/PA) providing a clear plan
- Short waiting times relative to expectations are mentioned by at least one reviewer
- Positive comments also appear in the reviewer set on some aspects such as confidence in evaluation and treatment plan
Common complaints
- Long waits in the waiting room and delays in nurse follow-up/being seen
- Communication issues (staff not responding quickly; nurses/doctors not communicating well)
- Perceived lack of adequate pain management/medication
- Concerns about cleanliness/facility conditions
- Specific complaint examples include delayed or inadequate diagnosis/treatment (e.g., urology/pain/discharge issues) and follow-on care needed elsewhere
In patients' words
""3.7 star rating with 3,819 reviews.""
— Birdeye review summary for Nicklaus Children's Hospital""I was in the waiting room with my son for 4 HOURS!... the nurse did not check up on us and completely forgot about us for 2 MORE HOURS... They gave my son no medication for his pain.""
— Localitybiz reviewer quote (Nicklaus Children’s Hospital in Miami, FL — Reviews & Hours)""Staff doesn't respond quickly when patients need help"; "Nurses often fail to communicate"; "Doctors often fail to communicate with patients""
— Hospitalstats.org (Nicklaus Children’s Hospital Ratings in Quality, ER Wait Time, Patient Satisfaction)More clinics in Miami
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