Jackson Medical Group | Miami Primary Care Doctors & Specialists
Multi-Specialty • Miami, FL
Ratings by platform
- Birdeye (Jackson West): 4.6/5 (7)
- Birdeye (Coral Gables): 3.3/5 (7)
What patients say
Patients praise
- Clinical expertise and professional care provided by certain doctors and nursing staff
- Efficient organization and professional environment in specific facilities like the Jackson West Medical Center
- Effective coordination between primary care and specialists within the Jackson Health System network
Common complaints
- Administrative issues, including appointment scheduling and cancellation communication problems
- Poor customer service and unprofessional or rude behavior by front desk and clinical staff
- Long wait times in offices
- Concerns regarding billing policies and copayment collection procedures
- Serious allegations of medical negligence at certain locations
In patients' words
"My experience at Jackson West Medical Center was a clear example of clinical excellence, human dignity, and organizational precision."
— Birdeye review (Jackson West)"They do not respect patients' time and cancel appointments unilaterally without notification."
— Birdeye review (Coral Gables)"My mother passed away 12/14/24 due to this Hospital's negligence and lack of care."
— Yelp review (Jackson South)More clinics in Miami
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