Mental Health - Florida Department of Health in Miami-Dade County
Mental Health • Miami, FL
Ratings by platform
- Indeed: 2.3 out of 5 stars (4 reviews)
- Glassdoor (employee reviews): 3.1 out of 5 stars (140 reviews)
What patients say
Patients praise
- positive perceptions about care coordination and warm hand-offs among providers
- official commitment to customer experience through satisfaction surveys
Common complaints
- potential for substandard care or improper assistance by department contacts
- concerns regarding mental/physical health in the work environment
- reports of improper Baker Act use or rights violations in facilities generally
In patients' words
"Provider Survey data indicated extremely positive perceptions about care coordination with 91.8 percent agreeing or strongly agreeing that their organization has a strong process including warm hand-offs."
— Thriving Mind South Florida 2025 Needs Assessment"The Florida Department of Health in Miami-Dade County (DOH-Miami-Dade) is committed to providing an outstanding customer experience."
— DOH-Miami-Dade Customer Satisfaction Survey websiteMore clinics in Miami
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