Pain Management Clinic Springfield MO | E Seminole - Mercy
Pain Medicine • Mexico, MO
Ratings by platform
- Birdeye/Google: 2.4 out of 5 stars (44 reviews)
What patients say
Patients praise
- Some patients find individual staff members to be nice or professional
- Some positive experiences with specific doctors or staff members
- Front office staff noted as being helpful in certain instances
Common complaints
- Perceived lack of empathy and rudeness from some staff members
- Frustration with administrative processes, including insurance approvals
- Dissatisfaction with treatment outcomes and perceived ineffective procedures
- Reported challenges for veterans receiving care under VA policy restrictions
- Concerns regarding continuity of care when doctors leave or change policies
In patients' words
"The pain management nurse for Dr Chuck is absolutely horrible. Rude, condescending with no empathy. ... I've heard people say Mercy is not the appropriate name as there is no mercy shown."
— PainClinics.com Patient Testimonial"Veterans are not allowed and real pain care. ... But because im a vetran I keep getting told, you can have no pain killers its va policy. So basically if your a vetran your a second class citizen and have to suffer."
— Birdeye ReviewMore clinics in Mexico
Orthopedic, Spine, Total Joint, Hand & Sports Medicine Specialist
Patients praise: high level of professionalism and care · bilingual staff and doctors who communicate well in English.
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