Urgent Care & Walk-In Clinic | St. Charles, MO
Emergency Care • Mexico, MO
Ratings by platform
- Yelp: 3.7 out of 5 stars (59 reviews) (59 reviews)
- Birdeye (Mizzou Urgent Care - Mexico): 3.3 out of 5 stars (12 reviews) (12 reviews)
- Birdeye (SSM Health Urgent Care - St. Charles): 2.3 out of 5 stars (120 reviews) (120 reviews)
- Better Business Bureau (Total Access Urgent Care): 1.25 out of 5 stars (24 reviews) (24 reviews)
- Birdeye (Our Urgent Care St. Charles): 4.6 out of 5 stars (507 reviews) (507 reviews)
What patients say
Patients praise
- Convenience and location accessibility
- Friendly and professional staff interactions
- Efficient service and short wait times for many patients
- Comprehensive on-site services like X-rays and lab testing
Common complaints
- Long wait times
- Billing disputes and unexpected costs
- Inconsistent quality of care or misdiagnosis concerns
- Staff communication issues
In patients' words
"It was very busy, and people were complaining about having to wait. Emergency Rooms can have very long wait times."
— SSM Health Mexico Urgent Care (Solv Health)"Horrible billing department.. will come after you and your account even when your insurance paid 100% of bill already."
— Better Business Bureau (Total Access Urgent Care)"I felt like I was in good hands. Everyone was very caring and professional. I was in and out in no time. I would definitely recommend this place to friends and family!"
— Our Urgent Care St. Charles (Birdeye)"Totally empty waiting room and hours of waiting was an issue but the staff was so good and nice I wasn’t going to do a review."
— SSM Health Urgent Care (Birdeye)More clinics in Mexico
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