Pediatrician in Mesquite, TX | Baylor Scott & White Health
Pediatrics • Mesquite, TX
Ratings by platform
- WebMD (Dr. Mariel Silva Musalem): 4.0/5 stars (5 ratings)
- BestProsInTown (Baylor Scott & White Family Health Center - Mesquite): Not explicitly provided as an average, but noted as having 97 reviews (97 reviews)
- Birdeye (Pediatric Clinic of Mesquite): Not explicitly provided as an average (852 reviews)
What patients say
Patients praise
- Some doctors noted as professional, personable, and attentive
- Compassionate care from certain staff members and nurses
- Convenience of location for some families
- Ability to get same-day sick appointments for some patients
Common complaints
- Long wait times for appointments and while in the office
- Difficulty reaching staff by phone or getting timely return calls
- Perception that some doctors are dismissive, rude, or do not listen well to parent concerns
- Issues with administrative processes such as insurance, referrals, and scheduling
- Inconsistent care quality across different doctors at the same practice
In patients' words
"They just really don’t listen and are dismissive. I practically had to beg for a referral to the dermatologist... oftentimes you feel that you are not being heard."
— Vitals (Dr. Mariel Silva Musalem)"The entire staff is so polite and treat you as the most important person each time you come in. I never had to wait more than 5 min... Dr. Blair is extremly efficient and really takes his time."
— Vitals (Dr. Ronald M. Blair)"The wait is crazy, you don't always get the same doctor and all doctors are not as caring... if you have commercial insurance use it and find a dedicated provider."
— Vitals (Dr. Joshua C. Langhorne)More clinics in Mesquite
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