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SpineCare Locations - Froedtert

Spine ServicesMequon, WI

★★★☆☆2.8/581 reviews across 2 platforms

Ratings by platform

  • Birdeye (Froedtert Mequon Health Center): 2.8/5 stars (69 reviews)
  • Birdeye (MCW Spine Care): 2.9/5 stars (12 reviews)
  • Facebook (Froedtert Mequon Health Center): 80% recommend (6 reviews)

What patients say

Patients praise

  • Modern, clean, and well-maintained facilities
  • Professional and efficient care from specific providers and nursing staff
  • Generally positive experiences with the medical expertise and quality of clinicians when accessible
  • Positive feedback regarding the convenience of the location for some patients

Common complaints

  • Difficulty reaching staff by phone or excessive wait times for calls
  • Concerns regarding staff professionalism, including reported rudeness or abruptness at check-in
  • Patient complaints about doctors not taking symptoms seriously or failing to listen effectively
  • Issues with appointment cancellations and scheduling administrative errors
  • Billing and insurance acceptance frustrations, specifically for certain procedures or tests
  • Lack of privacy for patient information in clinical settings

In patients' words

"Good provider; staff at check-in counter abrupt and aggressive… amateur. Too bad. State-of-the-art facilities and clinicians."

MCW Spine Care review on Birdeye

"This is the worst clinic. Appointments are consistently running behind even though no one appears to be there and phone calls to the nurses take forever to be returned or just are not returned at all!"

Froedtert Mequon Health Center review on A-Better-Place

"This facility has honest health care providers that do not present themselves as something they are not. Their care was appropriate and not strung out over many months of weekly 'adjustments'."

MCW Spine Care review on LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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