North Shore Center, LLC
Mental Health • Mequon, WI
Ratings by platform
- Birdeye/Google: 3.4 out of 5 stars (based on 7 reviews) (7 reviews)
What patients say
Patients praise
- Professional and exceptional clinical mental health care reported by some patients
- Positive experiences with reception staff mentioned by some individuals
Common complaints
- Allegations of unprofessional and hostile behavior by front desk staff
- Concerns regarding unauthorized sharing of confidential information
- Reports of high costs and dissatisfaction with insurance/payment processes
- Accusations that the business prioritizes profit over patient mental health
In patients' words
"Front desk staff have been notably hostile and unprofessional. Details of confidential communications that were highly sensitive... were also shared without authorization."
— LocalityBiz/Reviewer"NSC LLC clinicians are very professional and consistently provide exceptional mental health care. Please disregard [a specific negative review] as an accurate reflection of cost, processing of insurance and professionalism of the team."
— North Shore Center, LLC response to reviews"I have never came upon a psychiatric business that cares more about the dollar than the patient's mental health more than North Shore Center."
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