Urgent Care - Menomonie, Wis.
Urgent Care • Menomonie, WI
Ratings by platform
- Aggregated review data for Mayo Clinic Health System - Red Cedar: 2.8/5 (based on 147 reviews) (147 reviews)
- Yelp: 2.3/5 (3 reviews)
What patients say
Patients praise
- Efficient service with short wait times for some patients
- Friendly and knowledgeable interactions with specific providers or nursing staff
- Positive experiences for routine care or specific urgent situations (e.g., pregnancy-related anxiety)
- Clean facilities
Common complaints
- Long wait times, even when the clinic is not busy
- Perceived lack of thoroughness or dismissal of patient concerns by medical staff
- Inconsistent communication regarding care plans or diagnosis
- Staff unprofessionalism or perceived rudeness, including billing or insurance inquiries handled in public areas
- Difficulty in obtaining timely follow-up or care for specific conditions
In patients' words
"The woman at the front called someone in back and said very loudly into the phone for all to hear “Should I tell her to leave? She doesn’t have insurance”"
— LocalityBiz/Prevea review"I’ve been to urgent care a few times and ED once when pregnant and they’ve been so great every time. I have health anxiety and they aren’t rude to me about it they do take me seriously every time"
— LocalityBiz/Mayo Clinic Health System review"Urgent care is terrible, they will get you out of the waiting room relatively quickly and then throw you in a room and tell you a doctor is coming and have you waiting there for hours."
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