Psychiatry & Psychology, Menomonie - Mayo Clinic Health System
Psychiatry & Psychology • Menomonie, WI
Ratings by platform
- aggregated review data: 2.8/5 (147 patients)
- Yelp: 2.3/5 (3 reviews)
- US News Patient Experience Score: 4/5
What patients say
Patients praise
- compassionate and caring staff reported by some patients
- effective care for certain urgent/emergency situations reported by some patients
- general hospital patient experience scores remain positive at 4/5 in some datasets
Common complaints
- long wait times for appointments and in the emergency department
- difficulties with the phone scheduling system and reaching human staff
- perceived unprofessionalism or lack of responsiveness in urgent/emergency care scenarios
In patients' words
"I was on hold over an hour and finally hung up. No human being answered I went right into a hold bank of oblivion I guess. I have PTSD now from just trying to cancel a Doctor's appointment for tomorrow. Worst phone system I have ever endured."
— LocalityBiz review"I received immediate care from some of the finest professionals both times. They were compassionate, caring and listened to my concerns. I had many tests and X-rays, scan to address my treatment. Highly recommend Mayo Health System Menomonie,WI!"
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