Town Hall Health Center | Froedtert & MCW
Surgical Services • Menomonee Falls, WI
Ratings by platform
- Official Froedtert & MCW website: 4.8 out of 5 stars (based on 1,068 reviews) (1068 reviews)
- Birdeye (Froedtert Pharmacy - Town Hall Health Center): 3.9 out of 5 stars (16 reviews)
What patients say
Patients praise
- Clean, welcoming, and professional facility environment
- Efficient access to healthcare services with minimal wait times for many patients
- Compassionate and knowledgeable clinical and support staff
- Helpful and friendly pharmacy personnel
- Effective handling of procedures and vaccinations, especially for pediatric patients
Common complaints
- Dissatisfaction with specific doctors citing lack of compassion or inadequate responses to health concerns
- Occasional challenges with pharmacy service, including long wait times in the drive-thru
- Isolated reports of rude staff behavior
In patients' words
"The African American lady at the reception on the 5th floor is an absolute angel! She always has a warm smile and goes out of her way to help people."
— Patient review regarding staff support"Worst drive thru experience. The first car was there for 20 minutes. 5 other cars behind. I finally had to drive off."
— Patient review regarding pharmacy drive-thru experienceMore clinics in Menomonee Falls
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