Froedtert Menomonee Falls Hospital Emergency Department
Emergency Department • Menomonee Falls, WI
Ratings by platform
- Birdeye: 3.2/5 stars (302 reviews)
- Rehab.com: 2.76/5 stars (167 reviews)
- Facebook: 80% recommend (based on 348 reviews) (348 reviews)
What patients say
Patients praise
- Compassionate and helpful nursing care from specific staff members
- Effective surgical teams for planned procedures
- Professional and skilled imaging technicians
Common complaints
- Lengthy emergency department wait times
- Perceived lack of communication and transparency regarding wait times
- Reports of rude or dismissive staff attitude
- Concerns about patient privacy in the ER (e.g., being placed in hallways)
- Insufficient thoroughness in medical evaluations and discharge assessments
In patients' words
"Waited in Emergency for 5 1/2 hours before taken back to a room. Yes it was busy but how about letting u know how much time that size waiting room may take?"
— Rehab.com"They place you in beds in the hallway exposing personal business break all confidential rules and regulations."
— LocalityBiz"I could not have been more impressed with every single member of the staff I encountered there. Admitting nurse Carrie Hubbell was kind and caring..."
— BirdeyeMore clinics in Menomonee Falls
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