Menlo Medical Clinic in Menlo Park - 1300 Crane
Orthopaedic Surgery • Menlo Park, CA
Ratings by platform
- Apple Maps / MapQuest: 2.8 out of 5 stars (140 reviews)
What patients say
Patients praise
- Compassionate and skilled physicians
- Professional and caring medical staff
- Clean and patient-friendly facility layout
- Well-organized laboratory services
Common complaints
- Long wait times for appointments (3-6 months or more)
- Difficulty with administrative processes and referrals
- Unprofessional or unhelpful administrative staff
- Issues with medical records handling
In patients' words
"The wait time for an appointment even for a long-time patient has become absurd 3-6 months or more."
— Apple Maps / MapQuest user reviews"Dr. Elliott takes the time to listen to me and address my concerns. She keeps in contact with my other Doctors to make sure everyone is on the same page in regards to my health and my treatment."
— Unilocal user reviews"Unbelievably bad administration There are good doctors in clinic but it is hard to get through administrative issues, referral are not getting processed for months, people on the phone are..."
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