Menlo Medical Clinic | Stanford Health Care
Endocrinology • Menlo Park, CA
Ratings by platform
- Apple Maps (Menlo Medical Clinic): 2.8/5 (140 reviews) (140)
- Yelp (Menlo Medical Clinic): Not shown in snippet (Not shown in snippet)
- Bay Area Consumers' Checkbook (Menlo Medical Clinic): Consumer ratings reported (service categories); numeric value not shown (2 ratings)
What patients say
Patients praise
- Some reviewers describe care as being affiliated with Stanford hospital and helping arrange critical surgeries/labs in a timely way
- Consumer ratings exist for service-related categories such as doing service properly, promptness/responsiveness, and pleasantness
Common complaints
- Low overall rating and complaints about appointment wait times (3–6 months or more)
- Concerns about care quality/respect (e.g., feeling unseen/unheard/denigrated)
- Broader Stanford Health Care complaint sources highlight high numbers of complaints with billing/service-referral issues (not specific to Menlo Medical Clinic)
In patients' words
"“I have to change my former positive review. The wait time for an appointment even for a long-time patient has become absurd 3-6 months or more.”"
— Apple Maps listing for Menlo Medical Clinic"“Sad to say, I have to change my former positive review. The wait time for an appointment even for a long-time patient has become absurd 3-6 months or more.”"
— Apple Maps listing for Menlo Medical Clinic"“I left feeling unseen, unheard, denigrated, and frankly shocked that this is the standard of care being upheld by Stanford Health Care.”"
— Yelp listing for Menlo Medical Clinic (review excerpt)More clinics in Menlo Park
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