ThedaCare Behavioral Health-Menasha
Clinical Social Work • Menasha, WI
Ratings by platform
- Rehab.com / Recovery.com: 2.5 out of 5 (87 reviews)
- Recovered.org: 3.35 out of 5 (TrustScore) (not explicitly provided total count)
- Detox.net: 3.7 out of 5 (1 review)
What patients say
Patients praise
- Positive mentions of individual staff/counselors
- Acknowledgment that some treatment services are considered good
- Appreciation for group therapy and counseling availability
Common complaints
- Reports of administrative issues and lack of organization
- Concerns regarding prescription fulfillment delays
- Allegations of being understaffed
- Perceptions of being profit-focused or prioritizing financial gain over patient care
- Issues with medical record documentation accuracy
In patients' words
"Overall in office service is ok, but if you need prescriptions good luck. This place is severely understaffed and completely unorganized. If you need prescriptions allow at least 10 days and plan..."
— Yelp (via MapQuest)"Horrible substance abuse staff. They treat people like a dollar sign. They try to get you to stay there as long as they can to take your money even if you don't really treatment. Their all about..."
— Yelp (via MapQuest)"Strengths: Understanding, Group Therapy, 1 on 1 counseling when needed. Counselors who are recovering addicts. Weaknesses: coordinating same addictions. They were to quick to transfer me inpatient."
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