Baptist Medical Group: Memphis Primary Care Clinics
Primary Care • Memphis, TN
Ratings by platform
- Birdeye (Google) for Memphis Primary Care Associates: 4.7 out of 5 stars (135 reviews)
- Birdeye (Google) for Family Physicians Group-Southeast: 4.3 out of 5 stars (160 reviews)
What patients say
Patients praise
- some individual physicians and medical staff are described as kind, attentive, and knowledgeable
- efficient lab work services in some instances
- convenient locations for primary care access
Common complaints
- long wait times, including significant delays past appointment times
- perceived unprofessionalism or rudeness of front-desk and administrative staff
- concerns regarding the accuracy of medical assessments and treatment plans
- instances of administrative errors, such as misdirected prescriptions or incorrect billing documentation
- clinic environments described as unorganized or dirty in some instances
In patients' words
"The staff was very kind, but after I went to see the doctor, she said my lungs sounded “fine” and diagnosed me with an upper respiratory infection... I ended up being hospitalized for 4 days."
— Birdeye review for Memphis Primary Care Associates"Service is good. The wait time is always horrible. Expect to wait at least an hour past your appointment time."
— Birdeye review for Family Physicians Group-Southeast"After waiting a couple of hours to be seen I sat back in a room for over an hour before the doctor came in... The majority of the staff, rude and unprofessional, you were treated like a herd of cattle!"
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