Le Bonheur Pediatrics
Pediatrics • Memphis, TN
Ratings by platform
- Birdeye (Aggregate): 3.2 out of 5 stars (315 reviews) (315)
- Birdeye (Aggregate): 4.1 out of 5 stars (1,155 reviews) (1,155)
- Vivian Health: 3.8 out of 5 stars (13 reviews) (13)
- U.S. News & World Report: 5 out of 5 stars (Patient Rating)
What patients say
Patients praise
- High praise for the clinical expertise, kindness, and patience of doctors and nurses
- Appreciation for compassionate care, especially during long-term treatments or hospitalizations
- Recognized as a trusted choice for specialized pediatric healthcare in the region
- Clean, professional environment noted in many experiences
Common complaints
- Complaints regarding rude, dismissive, or unprofessional behavior from nursing and support staff
- Concerns about long wait times and communication issues
- Specific allegations of racial bias and discriminatory treatment towards families
- Dissatisfaction with administrative processes, such as billing or follow-up communications
In patients' words
"The nurses & doctors are so helpful & understanding! My son was admitted for pneumonia & they were so patient with him & cared for him so gently!"
— Loc8NearMe user review"The nursing staff was absolutely RUDE. They speak to you as if you’re incompetent. They got us in quickly, but the ladies at the check-in desk were just as rude."
— Birdeye user review"IF YOU ARE A BLACK INDIVIDUAL DO NOT. I REPEAT, DO NOT BRING YOUR BABIES HERE!!!!! ... ANDDDDDD How dare you ask me why I took my child off those meds."
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