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Memphis Optometrist | Eye Exam in Memphis, Tennessee

OptometryMemphis, TN

★★★★★4.7/51,618 reviews across 6 platforms

Ratings by platform

  • Birdeye (East Memphis Optometry): 5.0/5.0 (317)
  • Birdeye (Eye Specialty Group): 4.5/5.0 (837)
  • Healthgrades (Dr. Leroy Norton Jr.): 4.9/5.0 (30)
  • Healthgrades (Dr. Jared Powelson): 4.9/5.0 (115)
  • Healthgrades (Dr. Julie Lafreniere): 4.9/5.0 (310)
  • Healthgrades (Dr. Dennis Mathews): 2.8/5.0 (9)

What patients say

Patients praise

  • Professional and knowledgeable care
  • Thorough examinations and clear explanations of conditions
  • Friendly, courteous, and efficient office staff
  • Accommodating to different age groups, including children and seniors
  • Effective appointment scheduling and office atmosphere

Common complaints

  • Long wait times in certain offices
  • Reports of brusque, rude, or dismissive behavior from specific providers
  • Concerns regarding communication about diagnoses and treatments

In patients' words

"I always enjoy talking Dr. Norton he never rushes through an exam. He takes the time to talk to you before and after the exam."

Healthgrades (Patient Review)

"Dr. Wallace was gentle, patient, informative and caring. Being a Senior Citizen, this kind of treatment means alot."

Birdeye (Patient Review)

"Matthews was very brusque and rude to my father and me. He seemed extremely annoyed and angry."

Healthgrades (Patient Review)

"Long wait but worth it to take my eyes. Come prepared to stay awhile."

Birdeye (Patient Review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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