The Family Physicians Group | Memphis Area General Practice
Family Medicine • Memphis, TN
Ratings by platform
- Birdeye (aggregating Google and other sources): 4.7 out of 5 stars (based on 663 reviews) (663 reviews)
- Birdeye (Baptist Medical Group-Family Physicians Group-Southeast): 4.3 out of 5 stars (based on 160 reviews) (160 reviews for the Southeast/Winchester Road location)
What patients say
Patients praise
- some patients report positive, attentive care from specific providers
- efficient laboratory services (e.g., blood draws) in some instances
Common complaints
- long wait times
- rude or unprofessional staff behavior
- feeling rushed during appointments
- difficulties with prescription management or administrative errors
- perceived focus on treating symptoms rather than curing issues
In patients' words
"Not only is the majority of the staff, rude and unprofessional, you were treated like a herd of cattle! ... They are officially fired!"
— LocalityBiz review regarding BMG Family Physicians Group"Present day... my appointment was cancelled and I was told I could not be seen. ... After many consults with the insurance company and even talking to other doctors, what I was told by Carol was absolutely false."
— HelpYouAchieve review regarding Family Physicians Group PC on Winchester Road"Service is good. The wait time is always horrible. Expect to wait at least an hour past your appointment time, especially if you have an afternoon appointment."
— Google review for Baptist Medical Group-Family Physicians Group-Southeast via BirdeyeMore clinics in Memphis
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