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Family Medicine - Meadville Medical Center

Primary Care • Meadville, PA

★★★★☆3.6/526 reviews across 2 platforms

Ratings by platform

  • Healthgrades (for Dr. Rebecca Lashbrook): 3.2 out of 5 stars (based on 13 reviews) (13 reviews)
  • WebMD (for Dr. Joseph Mercurio): 4.0 out of 5 stars (based on 13 ratings) (13 ratings)
  • U.S. News & World Report (hospital-wide): 86% willing to recommend (hospital-wide)

What patients say

Patients praise

  • Some providers described as friendly and proactive
  • Staff acknowledged as courteous in certain experiences
  • Commitment to serving vulnerable populations and those dependent on Medicaid
  • High clinical quality performance scores (e.g., MIPS scores)
  • Majority of hospital patients willing to recommend the facility

Common complaints

  • Long waiting times at appointments
  • Concerns regarding billing and unexpected facility fees
  • Reports of unprofessional or judgmental staff/provider behavior
  • Difficulty obtaining referrals to specialists
  • Negative experiences with misdiagnosis or incorrect treatment directions
  • Reports of unresponsive leadership regarding feedback

In patients' words

"Very friendly and proactive about helping me accomplish my health/medical goals! So glad I found her office!"

— Healthgrades review for Dr. Rebecca Lashbrook

"I had nothing but horrible experiences with this office. From ridiculous waiting times at EVERY appointment, to having to argue to be referred to a specialist."

— Healthgrades review for Dr. Rebecca Lashbrook

"They have misdiagnosed, they have given wrong at home treatment directions, etc. every situation was a bad experience."

— Yelp review for Meadville Medical Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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