Vision Source Meadville: Optometrist, Eye Doctor in Meadville PA
Ophthalmology • Meadville, PA
Ratings by platform
- Birdeye: 4.6 out of 5 stars (127 reviews)
What patients say
Patients praise
- Friendly, helpful, and knowledgeable staff
- Effective eye exams and clinical care
- Excellent and accommodating service, including quick repairs for glasses
- Great selection of eyewear and kid-friendly options
- Community-minded business
Common complaints
- Some reports of poor customer service from front desk staff
- Occasional frustration with appointment delays and scheduling mishaps
- Reports of backlogs in order processing leading to longer wait times
- Difficulty for new patients in some instances
In patients' words
"Vision Source is awesome. I wasn’t even a client there but needed my glasses fixed in a hurry, and they didn’t hesitate to see me that same day when every other eye doctor in Meadville turned me away!"
— Testimonials page on Vision Source Meadville website"Some of the girls at the front desk need to learn manners and be very specific when they communicate with the patients... Customer service is not what it used to be."
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