West Hills Family Care
Family Medicine • McMinnville, OR
Ratings by platform
- BirdEye: 2.8/5 (46 reviews)
- Yahoo Local: 2.5/5 (34 reviews (historical))
What patients say
Patients praise
- some patients report long-term positive relationships with specific doctors
- some staff are perceived as friendly or helpful
- recognized as a neighborhood favorite in some instances
Common complaints
- billing and insurance-related issues
- unfriendly or unprofessional front office staff
- perceived decline in quality of care and doctor turnover
- lack of communication regarding patient discharge or doctor changes
- difficulties with access to care after changes in insurance or patient status
In patients' words
"Watch out for the billing department!!! –The doctors are excellent 5 star especially mine, doc Elizabeth, but watch out for the cut throat billing department..."
— BirdEye"It's really unfortunate when a clinic does this due to a doctors own ego issues, and lack of ability to actually help their patients when they are faced with severe and significant health challenges."
— LocalityBiz"I am leaving this clinic after 23 years of being a patient. They only care about money not your health. Poor follow up just willing to give you more pills. Horrible place absolutely horrible."
— Yahoo LocalMore clinics in McMinnville
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