Orthopaedic Specialists UPMC | McKeesport, Pa.
Sports Medicine • McKeesport, PA
Ratings by platform
- UPMC Provider Page (Dr. Loukia Papatheodorou): 4.7/5 (108 ratings) (19 reviews)
- Birdeye: 3.5/5 (2 reviews)
- Vitals / WebMD (Dr. Stephen Conti): 3.7/5 to 4.0/5 (38 to 118 ratings)
What patients say
Patients praise
- Professionalism of some providers
- High medical expertise and effective surgical outcomes for some patients
- Clear explanations and thoroughness during consultations
- Responsiveness to post-appointment concerns
Common complaints
- Communication gaps and poor bedside manner
- Long wait times for appointments
- Perceived lack of attentiveness or dismissing patient concerns
- Conflicting information provided by staff
- Allegations of poor surgical outcomes in specific cases
In patients' words
"Dr Papatheodorou is... outstanding in her ability to explain your situation clearly and very definitively."
— UPMC Provider Review"My husband will never be the same. His foot surgery was a complete failure, and nearly cost him his life. He might be talented if he didn’t accept so many patients."
— Vitals / WebMD Review"Several customers highlight feeling dismissed or misunderstood during visits, with one mentioning an inability to get clear next steps or explanations from staff."
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