UPMC Imaging Services | McKeesport, Pa.
Imaging • McKeesport, PA
Ratings by platform
- MedicalRecords.com: 3.9/5 stars (57 reviews)
- Birdeye (aggregating Google and Facebook): 2.4/5 stars (462 reviews)
- US News & World Report (Patient Experience): 3/5 stars (overall satisfaction) (N/A (inpatient survey scores))
What patients say
Patients praise
- Friendly and polite staff members in some departments
- Efficient service for scheduled appointments (e.g., imaging)
- Clean and well-maintained facilities reported by some patients
Common complaints
- Long wait times in the emergency department
- Complaints regarding staff behavior and communication
- Poor ratings for cleanliness and room quality
- Mixed patient satisfaction regarding discharge processes and recovery involvement
- Occasional reports of serious medical or diagnostic concerns
In patients' words
"Went in for an MRI. Place was clean and well kept. Every staff member greeted us and had a smile."
— Patient on MedicalRecords.com"I’ve been sitting in the ED for over 5 hours and have yet to see a doctor barely have been seen by a nurse."
— Patient on MedicalRecords.com"Willingness to recommend: 2 out of 5."
— US News & World Report Patient Experience SurveyMore clinics in McKeesport
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