McKeesport, Pa. - Primary Care Locations - UPMC
Family Medicine • McKeesport, PA
Ratings by platform
- Birdeye: 2.4 out of 5 stars (462 reviews)
- MedicalRecords.com: 3.9 out of 5 stars (57 reviews)
- Rehab.com/Google: 2.84 out of 5 stars (based on Google Reviews) (243 reviews)
What patients say
Patients praise
- Friendly and polite staff members
- Clean and well-kept facilities reported by some patients
- Efficient experiences for scheduled procedures like imaging
- Some reports of compassionate and exceptional care in the ER
Common complaints
- Long wait times in the emergency department
- Perceived lack of professional or thorough care
- Issues with facility cleanliness and communication protocols (e.g., privacy/HIPAA concerns)
- Understaffing and impersonal service experiences
In patients' words
"The entire staff went above and beyond in every possible way — they truly didn’t leave a single stone unturned. Everyone I encountered... were friendly, professional, and genuinely kind."
— Patient review on Rehab.com"I’ve been sitting in the ED for over 5 hours and have yet to see a doctor barely have been seen by a nurse. Never expected such poor service from a UPMC hospital."
— Patient review on MedicalRecords.comMore clinics in McKeesport
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