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General Surgery - McAlester Regional Health Center

General SurgeryMcAlester, OK

★★★★★4.6/522 reviews across 3 platforms

Ratings by platform

  • Healthgrades: 64% of patients recommend this hospital (N/A)
  • Birdeye (Surgical Arts): 4.4 out of 5 stars (9 reviews)
  • Vitals (Dr. John M. Hayes): 4.5 out of 5 stars (8 ratings)
  • Healthgrades (Dr. Fred Crapse): 5 out of 5 stars (5 ratings)

What patients say

Patients praise

  • Praise for individual surgical expertise and bedside manner (e.g., Dr. Crapse, Dr. Tedesco)
  • Effective communication and explanation of procedures by some physicians
  • Satisfactory outcomes for specific surgeries (e.g., breast procedures, bowel resections)
  • Instances of timely and attentive emergency care mentioned by some patients

Common complaints

  • Hospital-initiated debt collection lawsuits against patients
  • Complaints regarding nursing staff professionalism and attentiveness
  • Negative experiences in the emergency department
  • Concerns about administrative/billing practices

In patients' words

"Dr. Tedesco and his staff are truly amazing! ... The quality of care is wonderful, as well as the follow up care I have received..."

Birdeye review for Surgical Arts

"Dr Crapse makes every patient feel like they are his first priority... I would recommend him to everyone."

Healthgrades review for Dr. Fred Crapse

"Everyone in this town probably has a story about McAlester Regional... It's not even a secret."

KOSU news report regarding hospital lawsuits

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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