Behavioral Health - Choctaw Nation of Oklahoma
Behavioral Health • McAlester, OK
Ratings by platform
- recovery.com, BirdEye/Google, Facebook: 4.7/5 on recovery.com; 3.8/5 on BirdEye/Google for the broader clinic; 4.4/5 on Facebook for the general health center (varied across platforms: 15 (recovery.com), 9 (BirdEye), 121 (Facebook), 2 (Facebook for Behavioral Health))
What patients say
Patients praise
- appreciation for providers who take time to listen and follow up
- positive feedback on tribal/native cultural aspects of care
- clean facilities and professional care from many staff members
- high quality of care and effective aftercare planning noted by some alumni
Common complaints
- reports of disinterested or rude staff in some instances
- complaints regarding long wait times in emergency departments
- concerns over limited family participation, visitation, and communication in certain programs
In patients' words
"I've never met a group of people more disinterested, and consistently rude... I would rather pay out of pocket... than endure a 4th day in a row of them condescending to us."
— Google review via BirdEye"Really liked tribal/native aspects... Think more family participation was needed."
— Anonymous review via Best-Rehabs.com"He was very thorough. He was caring. He was nonjudgmental, and his follow-up was great."
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