New Hope Community Services in Maysville, KY - Recovered.org
Substance Abuse Services • Maysville, KY
Ratings by platform
- Indeed (employee reviews, Maysville, KY): 3.9 out of 5 stars (not stated (page snippet shows overall rating))
- Indeed (overall/company page snippet): 3.00 out of 5 (from snippet; rating varies) (10 reviews (snippet))
- Recovery.com (facility listing): 4.0 (9)
What patients say
Patients praise
- Front office staff described as personable, helpful, patient, and professional.
- Therapeutic/mental health experience described as high quality, including psychological testing and effective coping-skill support.
- Clean, neat, HIPAA-compliant environment and overall professionalism mentioned in reviews.
- Some users describe parenting classes as enjoyable with professional, friendly staff and supportive, non-judgmental atmosphere.
Common complaints
- Employee review snippet characterizes environment as stressful (mixed with positive peer support).
- Some rating sources show lower/variable ratings (e.g., 3.00/5 snippet on Indeed company page).
In patients' words
"“At New Hope, front office staff has always been personable and helpful… I also find the therapeutic experience to be of high quality here.”"
— findrehabcenters.org review excerpt"“careing hipa compliant area is clean neat. Everyone is very professional”"
— findrehabcenters.org review excerpt"“New Hope Community Services 3.9 out of 5 stars… productive and stressful environment… Peer support, peer mentor”"
— Indeed employee review snippet"“I took the parenting classes at New Hope and really enjoyed it… The staff was professional and very helpful… They are not judgmental but instead supportive and helpful.”"
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