Counseling & Mental Health | Therapy & Medication
Mental Health • Maysville, KY
Ratings by platform
- LocalityBiz (for PrimaryPlus-Maysville): Mixed (includes both 5-star and 1-star ratings) (Multiple reviews, though specific total count varies by platform)
- Recovery.com (for Comprehend): 3.0 out of 5 stars (14 reviews)
- Recovery.com (for New Hope Community Services): 4.0 out of 5 stars (9 reviews)
What patients say
Patients praise
- Compassionate and understanding care from specific providers
- Effectiveness of therapy for personal mental health needs
- Appreciation for personalized treatment approaches
Common complaints
- Difficulty with scheduling appointments and long wait times
- Perceived incompetence or lack of friendliness from administrative/scheduling staff
- Poor communication regarding provider availability or appointment cancellations
In patients' words
"Dr. Fennel has been so kind and understanding, going above and beyond for my mental health needs... Highly recommend him to anyone seeking mental health care."
— LocalityBiz user review"I arrived at the office only to be told the doctor (Brashear) was not in and that I should have been called last week... The receptionist then seemed 'bothered' to try to find another appointment to offer."
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