Maysville | Urgent Care - Fast Pace Health
Internal Medicine • Maysville, KY
Ratings by platform
- Aggregated business review platforms (Birdeye, Google/UrgentCare Directory): 4.5/5 stars (aggregated) (Approximately 500-940+ reviews across various platforms)
What patients say
Patients praise
- Friendly and attentive medical staff in many instances
- Clean facility environment
- Convenient location and extended hours/weekend availability
- Effective care for urgent but minor injuries/illnesses
- Patient-focused responses to feedback from management
Common complaints
- Long wait times even with appointments
- Perceived slow pace of service
- Concerns regarding privacy during check-in/triage at front desk
- Inconsistent communication and perceived lack of professionalism or empathy from some staff members
- Billing and insurance confusion/unexpected charges
In patients' words
"People were nice, but man they move slowly. We had an appointment. We waited for hour past appt time in the waiting room... then another 40 minutes to see Dr."
— LocalityBiz user review"I don’t like having to tell the receptionist my symptoms at the window jn front of other patients. That’s private."
— Toprated Business user review"If I could give a negative star I would!!! Husband went there in May, billed his insurance and paid the copay. Then at the end of Nov they charged our bank card another $250.00 without out permission when I called and questioned them the charges were reversed."
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