PrimaryPlus Maysville | Family Health, Pharmacy & More
Family Medicine • Maysville, KY
Ratings by platform
- Birdeye (PrimaryPlus-Denham Medical Clinic): 4.2/5 stars (5 reviews)
- Vitals: Not explicitly aggregated (individual ratings provided) (1 review)
What patients say
Patients praise
- High appreciation for the medical providers, doctors, and dentists themselves
- Kind, understanding, and attentive bedside manner from specific clinical staff members
- Helpful service for certain pharmacy patients when navigating prescription processes
- Accessibility for urgent dental care in some instances
Common complaints
- Rude or unprofessional front desk and office staff
- Long wait times and difficulty scheduling appointments
- Communication issues, including lack of follow-up calls and unhelpful staff interactions
- Pharmacy organization issues, such as losing patient records and providing incorrect medication information
- Facility hygiene concerns in clinical areas
In patients' words
"They are so used to doing nothing they don't really want help you."
— LocalityBiz User Review"I have never been talked to so rudely by their staff as I have in the past year... I get talked to on the phone like I’m a child or I’ve interrupted that person."
— LocalityBiz User Review"Most helpful and kindest staff ever! Great medical staff!"
— Birdeye User Review"Dr. Fennel has been so kind and understanding, going above and beyond for my mental health needs."
— LocalityBiz User ReviewMore clinics in Maysville
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