Gastroenterology in Maryville, TN | Find a Doctor
Gastroenterology • Maryville, TN
Ratings by platform
- Healthgrades (Dr. Andrew Canning): 5.0 out of 5 stars (based on 1 review) (1 review)
- Healthgrades (Dr. Jenny Smith): 3.6 out of 5 stars (based on 15 reviews) (15 reviews)
- Healthgrades (Dr. Ravindra Murthy): 5.0 out of 5 stars (based on 6 reviews) (6 reviews)
- Healthgrades (Dr. William Lyles): 2.4 out of 5 stars (based on 7 ratings) (7 ratings)
- Birdeye (Blount Gastroenterology Associates): 3.7 out of 5 stars (based on 9 reviews) (9 reviews)
What patients say
Patients praise
- Strong bedside manner and caring nature of some individual physicians
- Thorough explanations of medical conditions and procedures
- Proactive approach to diagnosing and managing patient care
- Positive experiences with timely scheduling for urgent issues by some providers
Common complaints
- Administrative and procedural inefficiencies (manual paper-based systems)
- Difficulties with appointment scheduling and communication
- Lack of follow-up regarding test results
- Rude or unprofessional staff interactions
- Perceived medical errors or confusion regarding medication instructions
In patients' words
"No one seems to have a clear answer regarding your test results, the Dr. never reached out after the initial appointment... Everything is manual, everything is paper and it seems like most of this office's staff is ill-equipped to respond to patient's needs."
— Healthgrades (Dr. Jenny Smith review)"Dr. Canning and his staff are amazing... Within a few days I got an upper GI endoscopy... He and his staff insured Im on my way to resolving my problem."
— Healthgrades (Dr. Andrew Canning review)"I find him to be a great listener and a guy that you can really feel comfortable with doing these procedures. I recommend him highly."
— Healthgrades (Dr. Ravindra Murthy review)"The short story is that they gave me one medication and instructions for a different medication. Luckily I realized the issue but I did not feel safe continuing with my procedure... the person I spoke to was extremely rude, unprofessional, and unapologetic."
— WebMD (Blount Gastroenterology review)More clinics in Maryville
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