Urgent Care - Rideout
Urgent Care • Marysville, CA
Ratings by platform
- Birdeye/Expected Health (for Urgent Care): 4.0 out of 5 stars (Approx. 217-234 reviews)
- Birdeye/Apple Maps (for hospital/general): 2.1 to 3.9 out of 5 stars (184 - 1,373 reviews (for the hospital/general))
- SeniorHealthDatabase (CMS data): 2/5 stars (CMS Overall Rating) (N/A)
What patients say
Patients praise
- Friendly and professional staff in certain instances
- Clean facilities in some locations
- Efficient service reported by some patients for minor issues
- Compassionate and attentive care mentioned by some reviewers
Common complaints
- Long wait times in emergency department
- Perceived disorganization or scattered care processes
- Difficulty with phone communication and scheduling/portal access
- Occasional reports of unprofessional staff behavior or lack of empathy
In patients' words
"The staff is very friendly professional, and overall I had a great experience"
— Birdeye review"My husband had to wait 5 hours to be seen for chest pain. ..."
— Birdeye review"Great service and care they were very fast and informative! They have improved immensely..."
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