
Urgent Care - Rideout
Emergency Care • Marysville, CA
Ratings by platform
- Birdeye (Adventist Health and Rideout Urgent Care): 4.0 out of 5 stars (234 reviews)
- Birdeye (Adventist Health and Rideout system): 3.9 out of 5 stars (overall system) (1,373 reviews)
- Apple Maps (Adventist Health and Rideout Urgent Care): 2.7 out of 5 stars (not explicitly stated)
What patients say
Patients praise
- many patients report friendly and professional interactions with staff and doctors
- some instances of efficient, quick service especially for routine care
- appreciation for thorough and attentive care during urgent situations
Common complaints
- long wait times in emergency and urgent care settings
- reports of disorganized administrative processes and difficulty with billing/patient portals
- instances of perceived lack of empathy or professional conduct by some staff members
- concerns regarding facility cleanliness and maintenance
In patients' words
"The staff is very friendly professional, and overall I had a great experience"
— Birdeye review for Adventist Health and Rideout Urgent Care"My husband had to wait 5 hours to be seen for chest pain."
— Birdeye review for Adventist Health and Rideout"Great service and care they were very fast and informative! They have improved immensely"
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