Marysville Post Acute | Skilled Nursing Facility
Assisted Living • Marysville, CA
Ratings by platform
- Various third-party review platforms: Approximately 4.2 out of 5 stars (based on aggregated online reviews) (Approx. 83-97 reviews found on specific review aggregation sites)
- Centers for Medicare & Medicaid Services (CMS) data providers: Varies by data source (some indicate a 5-star rating, others a 3-star overall rating) (N/A (Official government-based performance metrics))
What patients say
Patients praise
- Some patients and families praise the professionalism, compassion, and attentiveness of specific nursing and therapy staff
- Positive feedback on recovery outcomes and rehabilitation services (PT, OT, speech therapy)
- Facility is recognized by some as clean and organized with helpful administrative staff
- Facility website and some databases cite a 5-star CMS rating in certain contexts
Common complaints
- Concerns regarding patient neglect, mistreatment, and inadequate end-of-life care
- Reports of communication gaps, including unresponsiveness to phone calls and lack of clear information regarding medication or care changes
- Issues with dietary adherence, such as inappropriate food for diabetics and non-compliance with prescribed orders
- Occasional reports of staffing shortages and perceived lack of cleanliness or organization
In patients' words
"The staff were mostly knowledgeable, professional and compassionate. ... The CNAs and nurses were responsive whenever I asked for assistance. PT, OT & Speech therapists were awesome."
— Family member review on facility website"A particularly troubling anecdote describes end-of-life care where concerns about restraints and handling surfaced, underscoring the importance of ongoing, transparent oversight and strict adherence to patient-centered practices."
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