Dr. Jon's Urgent Care Center
Urgent Care • Martinsville, VA
Ratings by platform
- WebMD (Dr. Peterson): 4.0/5.0 (provider-specific) (3 (provider-specific))
- WebMD (Center): Not explicitly stated, but includes 1 review (1)
- Solv Health: Not explicitly stated, but includes 1 review (1)
What patients say
Patients praise
- Staff described as compassionate, professional, and kind
- Positive experiences with specific providers (e.g., Lauren)
- Efficient care for minor injuries compared to the ER
- Appreciation for the clinic's clean, friendly, and welcoming atmosphere
- Staff noted as courteous and flexible with scheduling in some instances
Common complaints
- Issues with appointment-only policy for urgent care services
- Complaints regarding billing and insurance coverage notification
- Reports of long wait times despite having appointments
- Claims of diagnostic errors (e.g., blood work results)
- Concerns about bedside manner and patient communication
In patients' words
"The staff were kind, professional, and calm through the toddler storm. We were in and out much faster than we would have been at the ER, and with less drama."
— Dr. Jon's Urgent Care Center Website (Testimonials)"But they've become appointment only . To me that's not urgent care. Walked in at 11:30They asked if I had an appointment and when I said no they told me the first appointment was 3p.m."
— WebMD Patient Review"I wish I can rate them in negative... After waiting half an hour, when I went outside and ask nurse can I go now she laughed and said yes she forgot to tell me to go."
— Urgent Care Near Me ReviewMore clinics in Martinsville
Carilion Clinic Family & Internal Medicine - Martinsville
Patients praise: Physicians described as attentive, thorough, and excellent listeners · Staff noted as friendly and professional.
IU Health Ear, Nose & Throat - Martinsville
Patients praise: High overall patient satisfaction ratings · Professional and capable care for procedures such as ear wax removal.
Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.