2019 Conference – VRHA
Rural Health Clinic • Martinsville, VA
Ratings by platform
- Rehab.com: 3/5 stars (350 reviews)
- U.S. News & World Report (Sovah Home Health): 4.5/5 stars (Quality), 4/5 stars (Patient Experience)
What patients say
Patients praise
- Recognition of the utility of rehab services provided at the facility
- Some positive ratings in specific areas such as home health services
Common complaints
- Poor patient care experiences, specifically regarding nursing staff demeanor and professionalism
- Concerns regarding hospital discharge planning and procedures for vulnerable or cognitively impaired patients
- Issues with waiting room experiences and responsiveness to urgent medical needs
In patients' words
"The charge nurse in 'YOUR PERSONALITY IS HORRIBLE.'' Absolutely sucks. left my nana sitting in the waiting room gasping for air and ..."
— Yelp review of Sovah Health Martinsville"instead of treating behavior as part of a vulnerable patient's medical condition, the hospital allowed [her] to sign herself out despite her attending physician expressly stating that she should never [be discharged]."
— Rehab.com review of Sovah Health MartinsvilleMore clinics in Martinsville
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