Martinsville Family Medicine - Virginia Family Practice - myPrivia
Family Medicine • Martinsville, VA
Ratings by platform
- Healthgrades (Martinsville Family Medicine): 1.0 out of 5 stars (2 reviews)
- Facebook (Martinsville Family Medicine): 96% recommendation rate (49 reviews)
- Vitals (Dr. John Favero): 4.2 out of 5 stars (13 ratings (4 written))
What patients say
Patients praise
- Some patients report positive experiences with individual providers, describing them as caring and attentive
- High patient rating claims on the official myPrivia website for providers
- Appreciation for the convenience of accessing health information and scheduling appointments via the myPrivia portal
- Generally positive reception of specific doctors, such as Dr. John Favero
Common complaints
- Billing system issues, including lost payments, incorrect charges, and difficulty clearing balances
- Poor communication with billing/customer support departments
- Dissatisfaction with the myPrivia app's usability, navigation, and technical glitches
- Reports of aggressive or excessive appointment notifications/reminders
- Specific patient complaints regarding diagnostic errors and perceived lack of care quality at the Martinsville practice location
In patients' words
"I don't like this place for several reasons, not the least of which was a bad ultrasound that made it look like a smallish aneurysm had grown dangerously large in a short time. This is not a serious medical practice."
— Healthgrades patient review for Martinsville Family Medicine"Everyone at Martinsville Family Medicine are wonderful, caring people. always been treated with great care and respect."
— Yelp review for Martinsville Family Medicine"This company stalked and harassed me for months. I do not need 8 notifications a day by a pit bull automated system telling me i have an appointment."
— User review for myPrivia app/platformMore clinics in Martinsville
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