Urology Services - John Muir Health
Urology • Martinez, CA
Ratings by platform
- Yelp (via MapQuest): Approximately 4.5/5 stars (based on 73 reviews) (73 reviews)
- Yelp (via MapQuest): Approximately 3.0/5 stars (based on 26 reviews) (26 reviews)
What patients say
Patients praise
- Many individual physicians are highly regarded by patients for their expertise, attention, and informative approach
- Some patients report feeling well-cared for and that the medical team listens to them
- Specific urologists are frequently cited as top choices by patients
Common complaints
- Difficulty scheduling appointments and long wait times on the phone
- Reports of rude, cold, or unwelcoming office staff
- Issues with communication regarding medical procedures or test results
- Some patients felt their concerns were dismissed or not taken seriously by providers
In patients' words
"Dr Jeremy Lieb is one of the best Urologists bar none. I have had the pleasure of having him as my Dr for five years and in that time he has taken great care of me."
— Yelp/MapQuest review"Dr. Sethi is amazing. Great Person, great doctor. But his staff Sucks big time. His staff is rude, unwelcoming, just plain rude."
— Yelp/MapQuest review"Horribly rude phone receptionists! I called several times and was asked to hold for over 5 minutes each time. Finally gave up."
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