Rehabilitation Therapy Services
Physical Medicine & Rehabilitation • Martinez, CA
Ratings by platform
- Yelp: 4.4/5 (47 reviews)
- FamilyAssets/CMS: N/A (2 complaints reported)
What patients say
Patients praise
- Compassionate and team-oriented approach
- Attentive and knowledgeable staff (nurses, CNAs, therapists)
- Prompt response to patient needs and call lights
- Effective rehabilitation programs helping patients regain independence
- Clean, quiet, and welcoming environment
Common complaints
- Inconsistent staffing levels, particularly on nights and weekends
- Reduced confidence in care during off-peak hours
In patients' words
"People recovering from heart surgery, hip replacement, or sports injuries credit the therapy department for helping them regain independence faster than expected."
— FamilyAssets"A few reviewers expressed concerns about inconsistent staffing levels—especially at night or on weekends—and felt that response times and confidence in care could drop during those periods."
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